Frequently Asked Questions

The rooms

Do you have parking?

Yes, we have free parking spaces in Holt, just a five-minute walk away. Follow the instructions on your booking confirmation to access them, or pop to reception when you arrive, and we’ll show you the way.

How far are you from the beach?

We're just a 10-minute drive away from the quieter beaches of Salthouse or Weyborne or a 20-minute drive from livelier options like Cromer and Sheringham. Blakeney Quay is another great option, perfect for crabbing and bird-watching.

Which rooms can be a twin?

Rooms 2, 9, and 14 can be made into twin rooms. Please contact our team or leave a note on your booking information if you would like this option.

What do you offer for special occasions?

We offer several special room add-on packages for those looking to make their stay extra special. These include a Just Married Package, a Birthday Package, a Happy Anniversary Package, and options to add afternoon tea, prosecco, cake, and more. All options are available at checkout on our website.

Do you do room service?

Of course! We’re happy to deliver food and drink to your room, simply call the reception team.

What time can I check in?

You can check in from 3pm and check out is at 11am. Please contact our team if you are arriving after 11pm and we will sort something out.

Can I have an early check-in or a late check-out?

Yes, you can! Early check-in is at 1.30pm or a late check-out is at 12.30pm, available for an additional £35.00.

Do you provide Z beds?

Yes, our Z beds can accommodate children up to 12 years old. To arrange this, please contact the team at queries@byfords.org.uk.

What is your cancellation policy?

If you cancel more than 48 hours before noon on the arrival day, you will receive a full refund. However, if you cancel within 48 hours of your arrival, 100% of the room rate will be charged to the card used for booking. No-show guests forfeit their deposit, and the booking amount will be charged to the card used to pay it.

Is breakfast included in the room rate?

Yes, all B&B rooms include a complimentary brunch, served from 8am to 2.30pm daily. This allows you to enjoy your room until check-out at 11am and enjoy a delicious brunch afterwards. Self-catering apartments can add breakfast to their stay for an additional rate.

What would be the easiest way to get to Byfords if I don’t drive?

Visiting without a car requires some forward planning. The easiest route is to take a train to Norwich, another train to Sheringham, and a 20-minute bus or taxi ride to Holt. Please plan your travel to ensure a smooth journey.

The restaurant

Do I need to book?

Walk-ins are always welcome, but we recommend booking in advance to avoid waiting in the queue. Afternoon tea must be booked at least 24 hours in advance.

Can I bring my dog?

No, we are not dog-friendly but guide dogs are more than welcome.

Are you accessible?

Yes. We have accessible rooms and our restaurant is on the ground floor. We also have accessible toilets.

Do you cater for weddings?

Our sister company, Back To Your Place, are excellent caterers for any event, be it a wedding, private dinner party, wake, or informal get-together. We are open for large room bookings if you want to book your guests with us.

Do you cater for dietary requirements?

Yes, we do! We offer vegetarian and vegan options and low-gluten and dairy-free menus are available. Just let a team member know about any dietary preferences or restrictions when you arrive, and they’ll be happy to assist you with the best choices.

Do you do a Norfolk Passport discount?

Yes, at Byfords we offer 10% off all food, drink, and stays when you present your Norfolk Passport card. Interested in becoming a member? Sign-up is free and instant; you can find more information here.

Are you accessible?

Yes. We have accessible rooms available, and our restaurant is on the ground floor. We also have accessible toilets.

Do you cater for weddings?

Our sister company, Back To Your Place, are excellent caterers for any event, be it a wedding, private dinner party, wake, or informal get-together. We are open for large room bookings if you want to book your guests with us.

Do you cater for dietary requirements?

Yes, we do! We offer vegetarian and vegan options and low-gluten and dairy-free menus are available. Just let a team member know about any dietary preferences or restrictions when you arrive, and they’ll be happy to assist you with the best choices.

Do you do a Norfolk Passport discount? Yes, at Byfords we offer 10% off all food, drink, and stays when you present your Norfolk Passport card. Interested in becoming a member? Sign-up is free and instant; you can find more information here.